Privacy policy

Last Updated: August 21, 2026

The website is jointly operated by Shenzhen Davision Technology Co., Ltd, registered at Room 401, No. 5, Dawei 3rd Road, Xinqiao Community, Xinqiao Street, Bao'an District, Shenzhen , and BLUE STAR TRADING LIMITED, registered at RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HK.

This Privacy Policy explains how DavVision collects, uses, stores, and discloses personal information when you visit or make a purchase from davvision.net, create an account, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you use our website and services, we may collect:

Contact and delivery information, including your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, including products viewed, added to cart, purchased, returned, exchanged, cancelled, and your order history.
Payment information, including payment confirmation, payment method, and transaction-related information. Payment-card information is processed securely by our payment service providers; we do not retain full payment-card details.
Account information, including username, password, preferences, and settings, if you create an account.
Customer communications, including information you provide when you contact customer support, submit a request, or leave a review.
Device and usage information, including IP address, browser type, device information, pages viewed, website interactions, and cookie-related information.

2. How We Collect Information

We may collect personal information:

Directly from you when you place an order, create an account, subscribe to communications, or contact us.
Automatically when you browse or interact with our website through cookies and similar technologies.
From Shopify and other service providers that help us operate the website, process orders, receive payments, provide customer support, or deliver products.
From shipping and fulfillment providers in connection with your order.

3. How We Use Personal Information

We use personal information to:

Process payments, confirm orders, and provide customer support.
Arrange fulfillment, shipping, delivery, returns, refunds, and exchanges.
Operate, maintain, protect, and improve our website and services.
Communicate with you about orders, account activity, service updates, and customer-service matters.
Send promotional emails when permitted by applicable law and when you have not opted out.
Detect, investigate, and prevent fraud, misuse, security incidents, and unlawful activity.
Comply with legal obligations and enforce our Terms of Service and other policies.

4. How We Share Personal Information

We share personal information only as necessary to operate our business and provide our services. This may include sharing information with:

Shopify, which hosts and supports our e-commerce website.
Payment service providers used to complete your transaction.
Amazon Multi-Channel Fulfillment and delivery carriers, to fulfill and deliver your order.
Technology and business service providers, such as cloud hosting, customer-service, fraud-prevention, analytics, and email-service providers.
Professional advisers, insurers, and authorities where necessary to comply with law, protect our rights, prevent fraud, or respond to valid legal requests.
A buyer, successor, or other participant in a merger, acquisition, restructuring, or sale of business assets.

We require service providers to handle personal information only for authorized purposes and in accordance with applicable requirements.

5. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate the website, remember shopping-cart and account preferences, understand website usage, improve website performance, and help protect the security of our services.

You may adjust your browser settings to refuse or remove cookies. Please note that disabling cookies may affect certain website functions, including checkout or account-related features.

6. Marketing Communications

Where permitted by law, we may send marketing emails about products, promotions, and news from DavVision. You may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us at info@davvision.net.

Even if you opt out of marketing emails, we may still send non-promotional messages about your orders, account, returns, security, or customer-service requests.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, completing transactions, resolving disputes, maintaining records, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

DavVision serves customers internationally. Your personal information may be processed or stored in countries other than the country where you live, including where Shopify, payment providers, fulfillment providers, or other service providers operate.

When required by applicable law, we take appropriate measures to protect personal information transferred internationally.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing activities, or withdraw consent where processing is based on consent.

To exercise a privacy right, please email us at info@davvision.net with the subject line “Privacy Request.” We may request information needed to verify your identity before processing your request.

10. Children’s Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at info@davvision.net so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements. The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us at:

Email: info@davvision.net